General Terms and Conditions of Sale

 

These General Terms and Conditions of Sale govern the offer and sale of products on our web site Salvadori Negozio on Line.

The products purchased on Salvadori Negozio on Line are directly sold by Salvadori liste di nozze dal 1960 s.r.l.
Salvadori liste di nozze dal 1960 s.r.l. is registered with the Companies’ Register of Prato under no. 489996, Tax Code and VAT no. 01992960979. Salvadori liste di nozze dal 1960 s.r.l.’s registered office is located in Via Pomeria, 81 – 59100 Prato.

Any information related to the purchases on Salvadori Negozio on Line is available in the Customer Service area. There you can find information on orders, shipments, refunds and returning products purchased on Salvadori Negozio on Line.
You can contact Salvatori Negozio on Line by e-mail (salvadori@salvadori.it) or by phone on our toll free number 800466351.
In the sections General Terms and Conditions of Use and Return Policy are available all the legal information imposed by law related to the sale on web.

Salvadori Negozio on Line develops its activity of electronic commerce exclusively towards the final users, defined as “consumers”, i.e. individuals who are acting for purposes which are outside his or her trade, business or profession. Salvadori Negozio on Line reserves the right not to process purchase orders received from users who are not “consumers”.

These General Terms and Conditions of Sale exclusively regulate the transactions between Salvadori Negozio on Line and the Consumer.

These General Terms and Conditions of Sale do not regulate the supply of services or the sale of products performed by third parties which you can contact through hypertext links.
In reference to these eventual transactions, Salvadori Negozio on Line will remain completely unrelated. It will be your care to verify and acknowledge the specific conditions of sale. Salvadori Negozio on Line declines all responsability for transactions between the users and third parties.

In order to execute the contract of sale with Salvadori Negozio on Line you will use the Italian language.

Once received the order form, Salvadori Negozio on Line will immediately process your in order to guarantee your full satisfaction.
In the event that the transmitted data are incomplete or incorrect, Salvadori Negozio on Line will inform you by e-mail that the order may not be processed.
If the products displayed are no longer available at the time of your purchase, Salvadori Negozio on Line shall inform you within thirty (30) working days of receipt of your order of the unavailability of the ordered products and will refund you the sum eventually paid.
By submitting an order form, you unconditionally agree and accept these General Terms and Conditions of Sale as weel as the further conditions container on this web site, including the General Conditions od Use and the Privacy Policy.

Salvadori Negozio on Line shall send you, via e-mail, a confirmation of the purchase order, containing a summary of the information related to the order form.

Payments
Salvadori Negozio on Line accepts exclusively payment by credit card as indicated in the order form.

All the financial details (for example card number and expiration date) will be sent to Cassa di Risparmio di Pistoia e Pescia or other banks which provide remote electronic services, without third parties having any access thereto whatsoever. Such details will be used by Salvadori Negozio on Line exclusively for issuing relevant refunds in case of returns.
The charge of the due amount will be only when the purchased products are actually delivered.

Characteristics of product and Prices
The products and their main characteristics are shown inside each product schedule.
The products offered for sale correspond to their own peculiar qualities and characteristics. Salvadori Negozio on Line nevertheless is not able to guarantee the exact correspondence in terms of image and colours because of the monitor used.

Return Policy
As per D. Lgs. 06/09/2005 Salvadori Negozio on Line, in order to guarantee the consumer’s full satisfaction, recognizes you the Return Right.
Salvadori Negozio on Line develops its activity of electronic commerce exclusively towards the final users, defined as “consumers”, i.e. individuals who are acting for purposes which are outside his or her trade, business or profession. Salvadori Negozio on Line reserves the right not to process purchase orders received from users who are not  “consumers”.
You may return products purchased from Salvadori Negozio on line, without any penalty and without specifying the reason within ten (10) working days of receipt of the products purchased on Salvadori Negozio on Line. You will not be able to exchange one item for another instead.
Orders of audiovisuals, sealed informatic softwares opened, rapid adulterating goods, or perishable goods and any kind of customized goods are excluded ex lege from the return right.

The return right shall be deemed correctly exercised once the following conditions have been fully met:

  • You will send within and later than ten (10) working days the Return Form correctly filled in by means of an e-mail to Salvadori Negozio on Line (salvadori@salvadori.it). You may also send the Return Form to Salvadori Negozio on Line (c/o Salvadori liste nozze dal 1960 s.r.l. Via Pomeria, 81, 59100 Prato) by means of a R.R. Registered Letter. Within the same term you shall be able to anticipate the Return Form by fax to at the following number 0574/22611 and forward it afterwards by R.R. Registered Letter as well.
  • The products must be returned, complete and unused, in their original packaging.
  • The returned products must be sent to Salvadori Negozio on Line in a single delivery. Salvadori Negozio on Line reserves the right not to accept products belonging to a single order returned and delivered at different times.
  • The returning goods must be given back to the courier within ten (10) working days. This grace period begins the day we provide you with a return code and the address of shipment.

If the return right is exercised in conformity with the provisions set forth in this paragraph, Salvadori Negozio on Line shall refund the sums paid for the returned products, with the exclusion of the return shipping costs.

In the event that your return does not comply with the terms and conditions set out in this paragraph, Salvadori Negozio on Line will contact you and you may decide to have the purchased goods back (at your expenses). If you do not provide to collect the returned goods, Salvadori Negozio on Line shall be entitled to keep the products and withhold the sums already received.

REFUNDS
Once checked the conformity of the returned products, Salvadori Negozio on Line shall send you the relevant confirmation of acceptance of the returned products by e-mail. Within thirty (30) days from when Salvadori Negozio on Line learned of your decision to exercise your right to return the purchased products and once checked that the return was carried out in compliance with the above conditions Salvadori Negozio on Line shall refund the entire price for the purchased products by means of reverse transfer on the credit card used for the payment at the same currency exchange rate of the original debit.

COURIER
Salvadori Negozio on Line uses as shipping agent TNT Global Service Spa. In case of a return, you may use the same parcel received with the shipment and use the pre-printed label enclosed in the package. Please contact  TNT Global Service s.p.a. at 803868 to organise the pick-up, without any additional cost.
If you decide to use a different shipping agent, any shipping costs for the delivery will be at you charge, included any responsibility for the loss or damage of the goods.

Salvadori Negozio on Line guarantees the delivery within the European Community.

For any information regarding the possibility of delivery outside the Eec, you can contact salvadori@salvadori.it. You will receive detailed estimated costs for the shipping expenses and confimartion about the sale.

Privacy
All the information on how we process your personal data are available in the section Privacy Policy. For further information you can contact us at our e-mail address salvadori@salvadori.it or at our registered offices located in Via Pomeria, 81 – 59100 Prato.

Litigations and Governing Law
These General Conditions of Sale are governed by Italian law and in particolar by legislative decree September 6th, 2005 no. 206 on distance contract and by legislative decree April 9th, 2003 no. 70 on certain aspects related to e-commerce.

In case of litigations between Salvadori Shop on Line and the consumer in reference to the present general conditions of sale, Salvadori Shop on Line propose to use and accept the conciliation service ne RisolviOnline.
For further information on the regulations of RisolviOnline or to send a conciliation request click on www.risolvionline.com.

Amendments and updates
The General Terms and Conditions of Sale may be amended and updated in consideration of new laws and regulations. The new General Terms and Condition of Sale shall be effective as of the date of publication on www.Salvadori.it.